Can I claim points for eBay orders?
Yes. To encourage our customers to place orders through our website, we offer a 50% credit for any purchases on eBay. For example, a $50 eBay order will collect 25 reward points. Please login and click here to claim your eBay points.

What does a powerleveling quotation guarantee?
The powerleveling quotation will provide an estimate of the number of hours required to level your character from your starting level to your target level. The starting and target levels represent the beginning and ending level for your character. We guarantee that a professional gamer will play your character until it reached the specified level. If you believe we should update our prices to reflect a game update, please let us know.

How do I check on my character’s progress?
Please click on the Power Leveling Report on the left and enter your order number to see your character’s status.

How should I prepare my character for powerleveling?
Before you place your powerleveling order, please equip your character with a primary weapon and armor and place all your other items into storage. Then change your character’s account password and when placing your powerleveling order, please provide your server name, character name, and the new password. Please do not login to your character until we have notified you by email or phone that your character is ready.

What powerleveling services do you offer?
Currently we only offer professional power leveling which will focus on increasing your character’s overall level. We hope to offer speciality power leveling in the near future which will allow you to select a specific skill that you want us to improve.

What is powerleveling?
When you order our professional powerleveling service for your character, one of our professional gamers will play your character for you, focusing on either increasing a specific skill or your character’s overall level.

Our Privacy Policy
Your contact information including E-mail and your phone number will be used solely to confirm and complete your purchase. We will never share your information to a 3rd-party nor will we send you advertisements without your consent.

Why does my order require phone verification?
Due to the high amount of fraud and identity theft, we implemented a customer verification system for first time buyers. If your order requires verification, you will receive an email with a phone number you can call to instantly verify your account. If you are unable to call us, our customer service will glady call you to verify your order. Thank you for your cooperation with our efforts to protect our customers from fraud.

Are there discounts for larger orders?
Yes, we reward our loyal customers with discounts for frequent buyers. Please review the benefits of registering for a membership here.

What if I ordered for the wrong server/character?
Please contact our customer service as soon as possible with your order number, email address, as well as the correct server or character name and we will promptly update your order.